2024 How do i reset my comcast box

Upgraded my system, received the new boxes yesterday. Also noticed that it happens primarily when pressing the Xfinity button on the remote. Only observed this issue thus far when using the primary box connected via coax. The wireless boxes seem to be working fine. I've tried it on multiple outlets with multiple TV's.. Quaint yikes crossword clue

Xumo Stream Box service comes with a one-time $15 Xumo Activation Fee (plus tax) for new customers. Xumo Stream Box is owned by Xumo and leased to you month-to-month. The first Xumo Stream Box is included with your Xfinity Internet service. Each additional Xumo Stream Box is currently $5 per month.For Remote Without Setup Button. Power on the TV and the cable box. Change the input of the TV to which the cable box has been connected. Press and hold the "Xfinity" and the "Info" button on the TV remote and wait for the LED at the top to change to green. Green LED Comcast Remote. Enter the code that the TV screen shows and press ...Set up your clock display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. Learn how to set up the clock display on you TV Box.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired ... To find your Xfinity ID in the Xfinity app: Sign in to the Xfinity app on your mobile phone. Tap the Account tab at the bottom right of the app. Tap Account settings. Tap Xfinity ID and security. Your Xfinity ID is under the Personal Information section. Note: You can use your mobile number, personal email or Comcast email as your Xfinity ID. A device with a dead battery can't communicate. For example, if the battery in a door sensor is dead, it won't tell the system when the door is opened. You won't be able to use the Xfinity Home app or the touchscreen to see if it's closed. More importantly, if you have Pro Protection, you won't be able to arm your system without bypassing the ...Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it's ready to go right out of the box. The device itself is fine. It's got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you're able to take advantage of it. The remote is . . . okay.For Stereo/SAP or Stereo, change the setting to Stereo or Normal. If you have multiple devices connected between the TV Adapter or TV Box and the TV, it may be necessary to check the settings on each connected device. If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main ...This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.Change your voicemail PIN over the phone. Dial *99 or your Xfinity Voice number. Enter your passcode when prompted. If you're accessing your voicemail for the first time, you'll be prompted to create a password and record a personalized greeting. Press 4 for personal options.Open the Xfinity connect portal and click the ‘settings’ tab (gear icon). Make sure you are in the ‘Mail’ tab within the settings. Open the ‘basic settings’ page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...19 Jun 2022 ... I tried to reset Xfinity FLex TV box with the XR16 remote control. I contacted the customer service and noone knew how to reset it. My ...Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content.Use a paperclip or similar tool to press and hold the reset button. You'll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You'll see the welcome screen once it's ready.Click the File menu (Outlook 2010, 2013, 2016, or 2019) or Tools menu (Outlook 2007). Click the Account Settings button. Select your Xfinity email address and click Change. Click More Settings in the lower right. Click the Advanced tab. Change the Outgoing Server to 465 or 587. Make sure TLS is selected or checked as the encrypted connection.I can see why this is a common problem if two remotes from the store had the same problem. Perhaps Comcast/ Xfinity stores and technical support technicians should be trained to understand this type of issue. The technical support people kept trying to reset my streaming box from their network access many times!From the Chromecast device. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED should start to blink yellow. When the LED light turns solid white, release the button, and the Chromecast should then reset. Chromecast (2nd gen), Chromecast (3rd gen), or Chromecast Ultra.Yes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ...If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.Yes, if you have an active cable coaxial outlet in the other room, you can move the modem yourself. If not, you'd need to get the coaxial connection moved/extended to the other room. If you have the expertise or know someone who does could add a new cable run inside your home. It doesn't have to be Comcast and Comcast doesn't need to know where ...Select a show, movie, or TV channel with the Xfinity TV Remote app. To tune to the selected program in TV Listings, tap Watch on TV. To tune to a channel in TV Listings, tap Watch Channel or the channel number/logo. From the Listings screen, there are many filter options, one of which is Favorites. To manage your list of favorite channels, tap ...Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...I have a new LG OLED with Magic Remote. I would like to use the Magic remote to control my X1 box.Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.Download Article. 1. Press and hold the i button. It's on the right side of the remote below an asterisk symbol. 2. Press and hold the Home button. You'll see it with the icon of a house next to the … Select Your Remote. Remotes. XRA - Large Button Voice Remote. XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button. How do I Reset my Xfinity Home Security touch screen? Tap the Settings icon. Enter your Master Keypad Code. On the Categories screen, tap TouchScreen. On the TouchScreen screen, tap Do Not Disturb. On the Do Not Disturb screen, tap Screen Backlight. Next to Backlight off at night, tap the button, and choose Yes to have the screen's backlight ...Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix".Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the "A" and "D" buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.If you are wondering why your internet bill keeps going higher, this might help explain it. This post has been corrected. This chart explains the dynamics at play in America’s cabl...To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the "Power" button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...Aug 18, 2018 · Can't change channel on your cable box? Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi... We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.Picture Size Keeps Changing. Why does the picture size change. I'll be watching something when suddenly the picture size becomes enlarged. This is happening more frequently. The only way I can fix this is to unplug the cable box for 30 seconds. The cable is plugged into the box and an HDMI cable goes from the box to the TV.This was kind of a shot in the dark. My DNS cache is "cleared" now if all I have to do is unplug and replug the router. Thanks for the help. I have to use a VPN for work. The VPN works fine for somethings but not for others. A Coworker suggested I clear my DNS cache locally and on my router. I know how to do this on my machine but how c...The below are links to individual license information for Comcast's TV Box models. Pace TV Boxes; Samsung TV Boxes; Arris TV Boxes; Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your ...Step 2. Plug the audio/video cables running from your second Comcast cable box into the appropriate inputs of your device. Note: Do this instead of plugging the cables into the audio/video selector (Section 1, Step 3) or the television (Section 2, Step 4).Change the X1 menu language from Search. While watching TV, use your remote keypad to type the word English (keys: 3645474 ). Use the up or down arrow button to highlight the Language Settings Menu option, then press the OK button on your remote to select. Use the up or down arrow button to navigate to highlight Idioma del menú and press the ...I figured it out! In xFi, either through chrome or in xfinity app tap "pencil icon" to rename SSID's separately. ie: passwords2.4G. password5G. Go to: Connect> See Network> My Network> Pencil. This will give you the option of checking boxes to separate your channels.If you know your password and just want to update it, you can do so via My Account. If you need additional instructions, we got you covered: Reset Your Xfinity Password with the Reset Tool; Change Your Xfinity Password via My Account; Change Your Xfinity Password via the Xfinity My Account App; Password Security Tips; Change Your Secret QuestionVisit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...Enter your zip code below to check out other internet providers in your area. 1. Unplug your router and modem. First, unplug your router and modem from the power outlet in the wall. Next, unplug any connections between your modem and wireless router. Oh, also—look for power buttons on your router and modem.Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.; A router connects your wired and wireless devices to your modem.; The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most ...To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for the past 6 hours.Head over to the Xfinity "My Account" page. Log in to your account with your Xfinity username and password. Click on Settings. Click Internet. Click WiFi Credentials. Select Edit on the right-hand side of the window. Enter your desired WiFi password (and network name, if you wish to change that too). Click Save.You can now change the window of time in which your X1 TV Boxes will automatically restart each day. Learn more about how to change the daily restart schedule for your TV Boxes. Changing the Daily Update Time for TV Boxes. Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button.76. 52K views 1 year ago. In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you...The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ...Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box.On your remote control, click on the Xfinity button. Using either the right or left arrow button to highlight Settings (which has a gear icon). Click OK. Using the Down arrow, highlight the Device Settings. Click OK. With the same down arrow, select the Power Preferences. Click OK.Auto-Tuning Channels. To access Preferences: Using the remote press the xfinity button. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Press the down arrow on the remote and highlight Prefer Best Available Resolution. Then press OK to toggle the feature on or off.The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...Depending on your Home screen, swipe up to open the Dashboard (if applicable), tap the gear icon, then tap Security. Enter your Master Keypad Code. On the Categories screen, tap Advanced Settings. On the Advanced Settings screen, tap Account Information.Data (11 digits - Motorola cards only) Unit Address (13 digits - if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.To reset your Xfinity remote, press and hold the A & D buttons simultaneously for 3 seconds. This will clear all your programming and reset the remote to its original state. To resync your Xfinity remote, simply press the Setup button until the TV or cable box turns off. Then press the power button on your device and follow the on-screen ...The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...Connecting Your Smart TV. Go to your TV's network settings menu. Choose WiFi or Wireless, and wait for the device to find available networks (your TV may call these "access points"). Select your WiFi network name from the list of networks (your TV may call the network name an "SSID"). If you don't see your network, you may need to search or ...Password should not contain any special character. So its just alphabet abd numbers. I am afraid that you have to reset it to default password (by resetting gateway). 0. 1.Highlight Settings (the gear icon) and press OK. Highlight Device Settings and press OK. Use the down arrow button to highlight Device Name. Press OK. Choose a name from the from the drop-down list and press OK. (See the Create Custom Name section for details on creating a custom name.) Press Exit to finish. 1.4K. 470K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more. On the computer where you want the Parental Controls to apply, go to the Xfinity Stream portal. Click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Parental Controls. On the Parental Controls page, click the ON/OFF switch to turn on Parental Controls. In the create PIN pop-up box, enter a ...How do I change the name of one of my cable boxes? I have 3 cable boxes. One has a generic name ("TV 1") and I would like to change it. I see the advice to use the remote, hit "Xfinity" then Settings and use the "Device" option. When I do that I do not find a "Device" option. Any other suggestions? Question. •. To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ... You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.Note: If you changed your Admin Tool password before, use your new login info. If you don't remember your Admin Tool password, you'll have to factory reset your wireless gateway. On the left navigation menu, choose Gateway, then Connection and then WiFi. Under Private WiFi Network, you'll see the name (SSID) of your WiFi network. SelectEdit.Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Xfinity Email activity policy. If you're a Comcast customer and currently subscribe to Xfinity services, you must log in to your Xfinity Email account (s) using the Xfinity Email website at least once every 12 months to maintain an active email account status. If you don't log in to your Xfinity Email account (s) at least once every 12 ... Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box. To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ...Step 2. Plug the audio/video cables running from your second Comcast cable box into the appropriate inputs of your device. Note: Do this instead of plugging the cables into the audio/video selector (Section 1, Step 3) or the television (Section 2, Step 4).Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the brightness level you want, then press OK. Press Exit to finish. Learn about device lights on X1.Set a parental lock code. To set a parental lock code, follow these steps: Press the Menu button on the remote. Select the Home icon to display the Main Menu. (The Home icon is the first icon on the left with the picture of a house). From the Main Menu, select Setup. In the next screen, highlight and select PINs Setup. Here you can:So after thinking for a good while on this topic, my rented gateway, when i was using it, it never rebooted daily, in fact it would have uptime on wards of months, but my cable box would reboot at the same time every morning, so i am thinking there could be a correlation between the two, i personally would watch to see if the cablebox and modem …Make sure the touchscreen is plugged in to a working power outlet that's not controlled by a light switch. If it is plugged in, unplug the touchscreen from the power outlet, wait a few seconds and then plug it back in. If it is not plugged in, the touchscreen is running on battery backup and the screen automatically turns off to conserve ...The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you'll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...22 Dec 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Troubleshooting section. The WiFi password (s) and network name (s) will show up on the screen.Change your Voice Security PIN. Click the Account icon and then select Account and Identity. Under Your Information, select Xfinity ID and Security. Scroll down to the Service Access section and select Home Phone Security PIN. On the next page, click Change PIN. Enter your current Security PIN, then create and confirm your New PIN.Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...The first step in resetting your Xfinity Flex Box is to unplug it from the power source. You can do this by unplugging the power cable from the device's back or turning off the power outlet where the box is connected. Step 2: Wait for about 20 seconds. After unplugging the device, wait for about 20 seconds to allow the device's system to ...

Xfinity Voice Remote. You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips. X1 apps on your TV. Open Netflix, Amazon Prime Video, Hulu, NBC Universal's video service, Peacock, and much more — all through your TV using X1 apps .... Form w 147

Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.Box keeps freezing. I have X1 system and within the last few days my tv in the living room (wireless) and bedroom (Ethernet) have been freezing every 5 min. I have tried rebooting the modem and the TV boxes and still have the issue. Note: I can watch Netflix or any streaming services and do not have the problem. Step 4. Press the "Right" arrow button on the remote. "Restore Default. Press OK to confirm" will appear on your TV screen. Press the "OK" button on your remote. The factory settings are restored. Press the "Exit" button on the remote to exit the menu. Advertisement. How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the “Reset” button found either at the front or back of the router. Hold down the button for ...Change the X1 menu language from Search. While watching TV, use your remote keypad to type the word English (keys: 3645474 ). Use the up or down arrow button to highlight the Language Settings Menu option, then press the OK button on your remote to select. Use the up or down arrow button to navigate to highlight Idioma del menú and press the ...Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.First, you'll need to restore the 5-minute skip by pressing Exit thrice and entering 0500. Then press Exit thrice and enter 0030 for the 30-second skip. You can also wait for a couple of days because the X1 box automatically reboots every couple of days. Try restarting the X1 box by unplugging it, waiting for 30 seconds, and plugging it back in.2.9K. 557K views 4 years ago. If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best …Use the up or down arrow buttons to highlight Preferences and press OK. Highlight General and press OK. Turn the Display Mini Guide Over Video option on or off and press OK. Press Exit when finished. After returning to live TV, press the right arrow button to access the Mini Guide. When Display Mini Guide Over Video is set to On, the Mini Guide ...2. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. 4. Press 'OK' - this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you..

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